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First-party collections

Credit Studio

by CGI

Cloud-native credit and collections SaaS platform for creditors, covering every stage from early intervention through recovery.

Pairs event-driven workflows with embedded predictive and assistive AI and self-service tools, and uses AI-driven decisioning to prioritize high-risk accounts and guide next-best actions.

Official source reviewed US market: Confirmed or official US-relevant page Pricing: Not publicly stated unless the cited page says otherwise

Official product page: cgi.com · Last checked: October 12, 2026

Compare across vendors: every price vendors publish

DebtTechIndex research snapshot

Recorded public facts, separated from buyer diligence. DebtTechIndex has not tested this product.

US-market record
Confirmed or official US-relevant page
Source review date
October 12, 2026
Pricing visibility
Not publicly stated unless the cited page says otherwise
Research status
Read against the eight questions this shelf asks; states one of them on its own pages.
Primary category
First-party collections
Best-fit signals
Banks · lenders

Source: cgi.com · Last checked: October 12, 2026

Company intelligence record

Company fields appear only where the official source supports them. Missing data stays explicit rather than inferred.

Location
Montreal, Quebec, Canada
Coverage
Global; serving 15 of the top 20 banks worldwide.
Supported industries
Retail banks, credit unions, auto finance, telecommunications, utilities, and retailers.
Operating model
Cloud-native, event-driven credit management platform utilizing AI, machine learning, and real-time data to automate decision-making and deliver personalized multi-channel customer journeys.
Company history or scale
45+ years of experience; processes $2+ trillion in debt daily; trusted by 370+ organizations including 15 of the top 20 global banks.
Documented differentiator
API-first, event-driven architecture that reduces technical debt through a configuration-driven approach and avoids long-term vendor lock-in.

Company source: cgi.com · Last checked: October 12, 2026 · Recorded confidence: high

Customers named by CGI

1. City of Munich: Selected CGI to advance digital government services and improve administrative efficiency. 2. Finnish National Agency for Education: Selected CGI for development and maintenance of Studyinfo, its largest digital service entity. 3. AgVantis: Announced a long-term strategic partnership with CGI to modernize technology across the U.S. Farm Credit System.

Evidence source: cgi.com · Last checked: October 12, 2026

Publicly stated capabilities

Retained from the official-source record. DebtTechIndex has not independently tested them.

Decisioning
configurable workflows
flexible data model
real-time processing
integration

Questions to take into an RFI

  1. 01Which source-backed capabilities are active in the configuration you would evaluate?
  2. 02What operating, security, integration, and implementation assumptions should your team validate?
  3. 03Which buyer-fit statements apply to your organization, and which are the vendor's general market positioning?
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Prefer email? Write to enquiries@debttechindex.com naming Credit Studio.

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