Buyer research

Decision guides for US receivables technology buyers

By Kai Greenspan, Founding Editor

DebtTechIndex publishes 4 buyer guides. Use them to create a defensible shortlist, direct vendor conversations, and identify where operational, legal, security, or implementation review is needed.

GUIDE 01

Choosing collection software

A practical framework for evaluating a system of record without treating a feature checklist as a substitute for workflow fit.

For: Debt-collection operations, debt buyers, and collection law firms

Read guide GUIDE 02

Choosing a collection dialer

A buyer guide for reviewing voice technology, agent workflows, contact strategy, consent controls, and operational oversight.

For: Collections operations and compliance teams

Read guide GUIDE 03

Choosing skip-tracing data

A neutral framework for evaluating data providers based on permitted use, workflow needs, evidence, and governance.

For: Debt-collection operations, debt buyers, law firms, and data teams

Read guide GUIDE 04

Choosing a collection payment portal

A focused checklist for reviewing payment choices, consumer or client experience, implementation responsibilities, and controls.

For: Collections, servicing, payments, and digital teams

Read guide

More research

How to evaluate collection software A four-step framework for choosing a system of record Market answers Definitions and evaluation questions, answered plainly Ownership and lineage register Who acquired whom, quoted from the companies and dated Which dialers say they enforce the Reg F call limit Every dialer on the shelf, in its own words and dated Published prices Every price a vendor prints on its own pages, dated Journal Buyer workflow, procurement and diligence