Real-time agent assist and automated QA for receivables management that scores every call for performance and compliance and uploads notes, scores and transcripts to the CRM.
QA and conversation analytics
Acuity
Contact center performance platform with quality management, agent coaching, gamification and knowledge management, with a case study of an accounts receivable management outsourcer.
Official product page: touchpointone.com · Last checked: October 12, 2026
Compare across vendors: every price vendors publish
DebtTechIndex research snapshot
Recorded public facts, separated from buyer diligence. DebtTechIndex has not tested this product.
- US-market record
- Confirmed
- Source review date
- October 12, 2026
- Pricing visibility
- Published: Acuity Core at $29.23 per user a month, with a minimum of 100 users, on the official pricing page
- Research status
- Read against the eight questions this shelf asks; states one of them on its own pages.
- Primary category
- QA and conversation analytics
- Best-fit signals
- Contact centers · Accounts receivable management firms
Source: touchpointone.com · Last checked: October 12, 2026
Company intelligence record
Company fields appear only where the official source supports them. Missing data stays explicit rather than inferred.
- Location
- Indianapolis, Indiana, United States
- Coverage
- Not publicly stated
- Supported industries
- Not publicly stated
- Operating model
- Not publicly stated
- Company history or scale
- Not publicly stated
- Documented differentiator
- Not publicly stated
Company source: touchpointone.com · Last checked: October 12, 2026
Publicly stated capabilities
Retained from the official-source record. DebtTechIndex has not independently tested them.
Questions to take into an RFI
- 01Which source-backed capabilities are active in the configuration you would evaluate?
- 02What operating, security, integration, and implementation assumptions should your team validate?
- 03Which buyer-fit statements apply to your organization, and which are the vendor's general market positioning?
Request information about Acuity
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Prefer email? Write to enquiries@debttechindex.com naming Acuity.
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