Vendor
NICE has 2 published product records on DebtTechIndex, in QA and conversation analytics, Contact center, dialers and AI agents, Compliance, Digital engagement. Every fact below is taken from the company's own pages and dated. Listing is free and the company can claim this page.
Company source: nice.com · Last checked: October 12, 2026
Only fields on which every record of this company agrees appear here. Missing data stays explicit rather than inferred.
Company source: nice.com · Last checked: October 12, 2026
6 company details differ between this company's records and are withheld here until checked against the company's own source. Each record page shows what that record states.
Bluecrest (improves healthcare experience and call answer rates with NICE Copilot), Currys (transforms customer engagement to drive higher NPS and faster resolution), and Banco do Brasil (embeds NICE Agentic AI into core workflows for relationship banking)
Evidence source: nice.com · Last checked: October 12, 2026
AI speech and text analytics within the NICE platform.
NICE’s cloud contact center platform, sold as the CXone catalog of automation, orchestration and workforce products.
| Product | Primary category | US-market grade | Tier | Pricing | Last checked |
|---|---|---|---|---|---|
| AI Interaction Analytics | QA and conversation analytics | Confirmed or official US-relevant page | A | Not publicly stated unless the cited page says otherwise | October 12, 2026 |
| CXone | Contact center, dialers and AI agents | Confirmed or official US-relevant page | A | Published: five CXone suites from $110 a month per agent (Omnichannel) to $249 (Ultimate), on the official pricing page; Interaction Analytics is an add-on and carries no published figure | October 12, 2026 |