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DTI DebtTechIndex

Decisioning and analytics

FitLogic

by C&R Software

No-code collection strategy and decisioning product in the C&R platform.

Source identified, review in progress US market: Confirmed Pricing: Not publicly stated unless the cited page says otherwise

Official product page: crsoftware.com · Last checked: October 12, 2026

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DebtTechIndex research snapshot

Recorded public facts, separated from buyer diligence. DebtTechIndex has not tested this product.

US-market record
Confirmed
Source review date
October 12, 2026
Pricing visibility
Not publicly stated unless the cited page says otherwise
Research status
Read against the six questions this shelf asks; states two of them on its own pages.
Primary category
Decisioning and analytics
Best-fit signals
Enterprise creditors and agencies using Debt Manager

Source: crsoftware.com · Last checked: October 12, 2026

Company intelligence record

Company fields appear only where the official source supports them. Missing data stays explicit rather than inferred.

Location
Fairfax, Virginia, USA
Coverage
Clients around the world.
Supported industries
African banks, auto finance, debt buyers, financial services, fintech, government, telecommunications, and utilities.
Operating model
Enterprise debt collection and decisioning software blending AI technology with human empathy for fairer, faster resolutions and stronger customer relationships.
Company history or scale
$8 trillion managed as a system of record on Debt Manager; trusted by the world’s top banks to recover more and reduce risk.
Documented differentiator
Powerful, business-friendly decision engine (FitLogic) that transforms complex data into smarter decisions across the credit lifecycle.

Company source: crsoftware.com · Last checked: October 12, 2026 · Recorded confidence: high

Customers named by C&R Software

1. Phillips & Cohen Associates: Scaled global probate estate management across the US, Canada, UK, and Australia using C&R Software's platform. 2. State of Maryland (Central Collection Unit): Modernized its debt collection system to handle 2.7 million accounts, achieving a 10% revenue boost. 3. Trustmark Bank: Unified siloed collections systems across five states to improve customer experience and operational efficiency.

Evidence source: blog.crsoftware.com · Last checked: October 12, 2026

Publicly stated capabilities

Retained from the official-source record. DebtTechIndex has not independently tested them.

Strategy rules
segmentation
next-action logic
configurable decision flows

Questions to take into an RFI

  1. 01Which source-backed capabilities are active in the configuration you would evaluate?
  2. 02What operating, security, integration, and implementation assumptions should your team validate?
  3. 03Which buyer-fit statements apply to your organization, and which are the vendor's general market positioning?
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