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DTI DebtTechIndex

First-party collections

Katabat

by Finvi

Omnichannel collections and recovery platform for banks, lenders, and fintechs, built for digital-first journeys.

Guides each account with a strategy engine and Decision Tree Manager events, giving agents next-best actions and giving operations teams configurable control of digital journeys.

Official source reviewed US market: Confirmed or official US-relevant page Pricing: Not publicly stated unless the cited page says otherwise

Official product page: finvi.com · Last checked: October 12, 2026

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DebtTechIndex research snapshot

Recorded public facts, separated from buyer diligence. DebtTechIndex has not tested this product.

US-market record
Confirmed or official US-relevant page
Source review date
October 12, 2026
Pricing visibility
Not publicly stated unless the cited page says otherwise
Research status
Read against the eight questions this shelf asks; states three of them on its own pages.
Primary category
First-party collections
Best-fit signals
Banks · lenders

Source: finvi.com · Last checked: October 12, 2026

Company intelligence record

Company fields appear only where the official source supports them. Missing data stays explicit rather than inferred.

Location
Muncie, Indiana, USA
Coverage
Primarily the United States; offers global compliance, including GDPR.
Supported industries
Banks, lenders, enterprises, healthcare, mortgage servicing, and fintech companies.
Operating model
Cloud-based omnichannel debt management and collection platform for banks, lenders, and enterprises, streamlining revenue recovery through personalized digital engagement and automated workflows.
Company history or scale
Trusted for over 14 years; acquired Katabat in 2021; serves leading lenders across healthcare, accounts receivable management, and financial institutions.
Documented differentiator
Digital-native platform featuring a sophisticated strategy engine, omnichannel orchestration, and embedded payment processing available in the U.S.

Company source: finvi.com · Last checked: October 12, 2026 · Recorded confidence: high

Customers named by Finvi

Capital Services (Success Story: Katabat omnichannel strategy), humm group (Success Story: workflow automation), and UC Health (Success Story: Artiva HCx patient-pay management)

Evidence source: finvi.com · Last checked: October 12, 2026

Publicly stated capabilities

Retained from the official-source record. DebtTechIndex has not independently tested them.

Strategy engine
omnichannel journeys
segmentation
self-service
analytics

Questions to take into an RFI

  1. 01Which source-backed capabilities are active in the configuration you would evaluate?
  2. 02What operating, security, integration, and implementation assumptions should your team validate?
  3. 03Which buyer-fit statements apply to your organization, and which are the vendor's general market positioning?
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