Credit and collections functionality within Dynamics 365 Finance.
Vendor
Microsoft
Microsoft has 1 published product record on DebtTechIndex, in AR and credit control. Every fact below is taken from the company's own pages and dated. Listing is free and the company can claim this page.
Company source: learn.microsoft.com · Last checked: October 12, 2026
About Microsoft, as stated by the company
Only fields on which every record of this company agrees appear here. Missing data stays explicit rather than inferred.
- Coverage
- Global
- Operating model
- Centralized view for managing collections information, activities, and cases, enabling agents to begin processes from predefined criteria, customer lists, or specific customer pages.
- Company history or scale
- Integrated within Microsoft Dynamics 365 Finance, providing automated interest note processing, write-off transactions, and not sufficient funds payment handling in single steps.
- Documented differentiator
- Utilizes customer aging snapshots for real-time balance information and customer pools for organized filtering of activities and cases across unified list pages.
Company source: learn.microsoft.com · Last checked: October 12, 2026
Named-customer evidence
1. Accenture: Reduced AI application build time by 50% and deployed 75+ generative AI use cases using Azure AI Foundry. 2. Eaton: Reduced standard operating procedure (SOP) creation time from one hour to 10 minutes using Microsoft 365 Copilot. 3. Indiana Pacers: Achieved a 1.14% caption error rate for a live arena captioning service using Azure AI Foundry and Azure AI Speech.
Evidence source: microsoft.com · Last checked: October 12, 2026
Product record
| Product | Primary category | US-market grade | Tier | Pricing | Last checked |
|---|---|---|---|---|---|
| Dynamics 365 Finance | AR and credit control | Confirmed | B | Not publicly stated unless the cited page says otherwise | October 12, 2026 |