Vendor

Scorebuddy

Scorebuddy has 1 published product record on DebtTechIndex, in QA and conversation analytics. Based in Dublin, Ireland. Every fact below is taken from the company's own pages and dated. Listing is free and the company can claim this page.

Company source: scorebuddycx.com · Last checked: October 12, 2026

About Scorebuddy, as stated by the company

Only fields on which every record of this company agrees appear here. Missing data stays explicit rather than inferred.

Location: Dublin, Ireland
Coverage: Global coverage in 25+ countries.
Supported industries: Regulated environments, insurance, technology, and customer service.
Operating model: AI-powered CX intelligence platform that connects QA, conversation analytics, and coaching to auto-score 100% of interactions across voice, chat, and email.
Company history or scale: Trusted by 300+ organizations in 25+ countries worldwide; customers include Allianz, Autotrader, Capita, TikTok, and Tide.
Documented differentiator: Provides 90%+ AI auto-scoring accuracy with full audit trails for regulated environments and an integrated LMS that assigns targeted training based on performance.

Company source: scorebuddycx.com · Last checked: October 12, 2026

Named-customer evidence

1. Intercom (automated QA and boosted CSAT with Scorebuddy); 2. BenefitMall (employee benefits technology provider using Scorebuddy for QA); 3. Sun Life (financial services company improving QA efficiency and reporting).

Evidence source: scorebuddycx.com · Last checked: October 12, 2026

Product record

QA and conversation analytics

Scorebuddy QA for Agents

by Scorebuddy

Contact center quality assurance and performance management software.

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Detailed review pending US availability: Confirmed Last checked: October 12, 2026 Pricing: Not publicly stated unless the cited page says otherwise

View record

Product	Primary category	US-market grade	Tier	Pricing	Last checked
Scorebuddy QA for Agents	QA and conversation analytics	Confirmed	B	Not publicly stated unless the cited page says otherwise	October 12, 2026