BUILT FOR THE US ARM MARKET
DTI DebtTechIndex
AW

Vendor

Amazon Web Services

Amazon Web Services has 1 published product record on DebtTechIndex, in Contact center, dialers and AI agents. Based in Seattle, Washington. Every fact below is taken from the company's own pages and dated. Listing is free and the company can claim this page.

Company source: aws.amazon.com · Last checked: October 12, 2026

About Amazon Web Services, as stated by the company

Only fields on which every record of this company agrees appear here. Missing data stays explicit rather than inferred.

Location
Seattle, Washington
Coverage
Global infrastructure supporting enterprise-grade security and multiple regulatory requirements.
Supported industries
Banking, Insurance, Capital Markets, and Payments.
Operating model
An AI-native, omnichannel cloud contact center service that handles KYC verification, fraud alerts, and routine financial inquiries autonomously.
Company history or scale
Utilized by major financial leaders like NatWest, Capital One, and Empower to scale quality assurance and improve sentiment.
Documented differentiator
Offers a pay-as-you-go pricing model and agentic AI that provides next-best-action guidance for complex financial conversations.

Company source: aws.amazon.com · Last checked: October 12, 2026

Named-customer evidence

1. Sony Group: Harnesses AWS to democratize AI across global business units and drive operational efficiency. 2. Blue Origin: Developed TEAREx, the first AI agent-designed hardware for the lunar surface, using AWS scalable AI workflows. 3. Pinterest: Powers its AI-driven discovery engine for over 600 million monthly users using AWS cloud infrastructure.

Evidence source: aws.amazon.com · Last checked: October 12, 2026

Product record

Contact center, dialers and AI agents

Amazon Connect Customer

by Amazon Web Services
AW

Cloud contact center service that can be configured for collection operations.

Voicechattasksoutbound campaigns
Detailed review pending US availability: Confirmed Last checked: October 12, 2026 Pricing: Published: pay per interaction by channel, voice $0.038 a minute, chat $0.010 a message, SMS $0.014 a message and email $0.080 an email, on the official product page
View record
Product Primary category US-market grade Tier Pricing Last checked
Amazon Connect Customer Contact center, dialers and AI agents Confirmed B Published: pay per interaction by channel, voice $0.038 a minute, chat $0.010 a message, SMS $0.014 a message and email $0.080 an email, on the official product page October 12, 2026