Vendor

Five9

Five9 has 1 published product record on DebtTechIndex, in Contact center, dialers and AI agents, Digital engagement. Every fact below is taken from the company's own pages and dated. Listing is free and the company can claim this page.

Company source: five9.com · Last checked: October 12, 2026

About Five9, as stated by the company

Only fields on which every record of this company agrees appear here. Missing data stays explicit rather than inferred.

Operating model: Offers automated smart dialing and debt collection software designed to filter out no-answers and maximize agent focus on live connections.
Company history or scale: Maintains 99.999% uptime and is recognized as a trusted partner for large-scale receivables management leaders like USCB America.
Documented differentiator: Employs predictive, power, and preview dialers that intelligently calculate dialing rates based on real-time agent availability and historical data.
Context: Cloud Contact Center as a Service (CCaaS) provider founded in 2001 with 99.999% uptime.
Ownership and alias note: Publicly traded on NASDAQ (FIVN); acquisitions include SoCoCare, Whendu, Inference Solutions, Virtual Observer, Aceyus VUE, and Acqueon.

Company source: five9.com · Last checked: October 12, 2026

3 company details differ between this company's records and are withheld here until checked against the company's own source. Each record page shows what that record states.

Named-customer evidence

1. Wyndham Hotels & Resorts: Achieved a 62% automation rate and saved millions by modernizing its contact center with Five9 AI and automation; 2. MSU Federal Credit Union: Automated 75% of chat volume and cut call abandonment nearly in half using Five9 AI Agents; 3. The ALDO Group: Reduced contact center systems costs by 40% and improved agent retention by 20% by unifying its contact center with Five9.

Evidence source: five9.com · Last checked: October 12, 2026

Product record

Contact center, dialers and AI agents

Five9

by Five9

Cloud contact center software configured for collection operations.

Predictive dialerpower dialerautomated smart dialingrouting

Official source reviewed US availability: Confirmed Last checked: October 12, 2026 Pricing: Published: Digital $119 a month per seat, higher tiers on the official pricing page

View record

Product	Primary category	US-market grade	Tier	Pricing	Last checked
Five9	Contact center, dialers and AI agents	Confirmed or official US-relevant page	A	Published: Digital $119 a month per seat, higher tiers on the official pricing page	October 12, 2026