Cloud billing and payment platform spanning web, mobile, voice and walk-in channels.
Vendor
Paymentus
Paymentus has 1 published product record on DebtTechIndex, in Payments and portals, Digital engagement. Based in Addison, TX. Every fact below is taken from the company's own pages and dated. Listing is free and the company can claim this page.
Company source: paymentus.com · Last checked: October 12, 2026
About Paymentus, as stated by the company
Only fields on which every record of this company agrees appear here. Missing data stays explicit rather than inferred.
- Location
- Addison, TX
- Coverage
- Global (mentions Addison, TX and Dallas Parkway).
- Supported industries
- Insurance, utilities, government, telecom, healthcare, higher education, consumer finance, mortgage, auto finance, banking, and B2B.
- Operating model
- Paymentus offers an AI-driven Service Commerce platform for billing, payments, and interactions, featuring an Instant Payment Network for omnichannel delivery across web, mobile, IVR, and retail.
- Company history or scale
- Level 1 PCI-certified; integrates with 450+ systems of record; features patented Billeo and BillWallet offerings; serves thousands of businesses globally.
- Documented differentiator
- Utilizes AI-Native Service Commerce and a patented bill pay assistant (BillWallet) to deliver 4x faster payments and 100% reach across all consumer segments.
Company source: paymentus.com · Last checked: October 12, 2026
Named-customer evidence
1. Exelon (including BGE, ComEd, and PECO): Partnered with Paymentus to process over 183 million transactions and $37 billion in payments, utilizing Secure Service® for PCI-compliant call center payments. 2. Grange Insurance: Modernized its billing and payment system for 700,000 policyholders, achieving a 78% increase in debit payments within 90 days of implementation. 3. Metropolitan Utilities District (M.U.D.): The 5th largest public gas utility in the U.S. that implemented Paymentus to offer Walmart Bill Pay and digital wallets, resulting in 600% growth in Walmart Bill Pay adoption.
Evidence source: paymentus.com · Last checked: October 12, 2026
Product record
| Product | Primary category | US-market grade | Tier | Pricing | Last checked |
|---|---|---|---|---|---|
| Instant Payment Network | Payments and portals | Confirmed or official US-relevant page | A | Not publicly stated unless the cited page says otherwise | October 12, 2026 |