Collection systems of record

ACE

Cloud collection platform for third-party agencies, AR departments, debt buyers, and servicers, with a branded consumer portal and mobile app.

Runs the ARM lifecycle in one system, from placement import and outreach across voice, email, SMS, MMS, and chat to payments through a branded consumer portal, with third-party security attestations available to download.

Official source reviewed US market: Confirmed or official US-relevant page Pricing: Not publicly stated unless the cited page says otherwise

Official product page: interprose.com · Last checked: October 12, 2026

Compare across vendors: every price vendors publish

DebtTechIndex research snapshot

Recorded public facts, separated from buyer diligence. DebtTechIndex has not tested this product.

US-market record: Confirmed or official US-relevant page
Source review date: October 12, 2026
Pricing visibility: Not publicly stated unless the cited page says otherwise
Research status: Read against the eight questions this shelf asks; states four of them on its own pages.

Primary category: Collection systems of record
Best-fit signals: Debt-collection operations and debt buyers

Source: interprose.com · Last checked: October 12, 2026

Company intelligence record

Company fields appear only where the official source supports them. Missing data stays explicit rather than inferred.

Location: Vancouver, WA
Coverage: Primarily US-based market coverage.
Supported industries: In-house collection departments, third-party agencies, and debt buyers/servicers.
Operating model: AI-powered debt collection platform for teams and buyers, focusing on recovery speed, automation, and real-time compliance without manual intervention.
Company history or scale: Founded in 1996; 30 years in business; serves 160+ ARM clients with a team of 38 employees; built first web-based platform in 2012.
Documented differentiator: Features the R AI NMAKER campaign tool and Virtual Agent application, driving up to 70% of gross revenue through self-service channels.

Company source: interprose.com · Last checked: October 12, 2026 · Recorded confidence: high

Customers named by InterProse

Spring Oaks Capital (presented as a trusted debt buyer and collection team), First Financial Resources (listed as a trusted collection agency), and PayCourt (identified as a customer and featured on the official website).

Evidence source: interprose.com · Last checked: October 12, 2026

Publicly stated capabilities

Retained from the official-source record. DebtTechIndex has not independently tested them.

Account administration

client portal

consumer portal

omnichannel communications

placement management

consent tracking

cost reporting

Questions to take into an RFI

01Which source-backed capabilities are active in the configuration you would evaluate?
02What operating, security, integration, and implementation assumptions should your team validate?
03Which buyer-fit statements apply to your organization, and which are the vendor's general market positioning?

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ACE

DebtTechIndex research snapshot

Company intelligence record

Customers named by InterProse

Publicly stated capabilities

Questions to take into an RFI

Request information about ACE

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