Contact center, dialers and AI agents

uContact

AI-powered call center solution for debt-collection operations, offering high-velocity dialers and compliance safeguards to increase contact rates and manage outbound volume.

Source identified, review in progress US market: Confirmed Pricing: Published: uContact Voice $59.99 and Omni $84.99 a month per user, on the official plans and pricing page, which notes that pricing can vary

Official product page: net2phone.com · Last checked: October 12, 2026

Compare across vendors: every price vendors publish · which dialers say they enforce the Reg F call limit

DebtTechIndex research snapshot

Recorded public facts, separated from buyer diligence. DebtTechIndex has not tested this product.

US-market record: Confirmed
Source review date: October 12, 2026
Pricing visibility: Published: uContact Voice $59.99 and Omni $84.99 a month per user, on the official plans and pricing page, which notes that pricing can vary
Research status: Read against the eight questions this shelf asks; states three of them on its own pages.

Primary category: Contact center, dialers and AI agents
Best-fit signals: Debt-collection operations · Billing departments

Source: net2phone.com · Last checked: October 12, 2026

Company intelligence record

Company fields appear only where the official source supports them. Missing data stays explicit rather than inferred.

Location: Newark, NJ, USA
Coverage: Global (operates across six continents and 200 countries)
Supported industries: Accounting; B2B; B2C; BPO; Car Dealerships; Debt Collectors; Education; Enterprise; FinTech; Government / Municipalities; Healthcare; Hospitality; HVAC; Law Offices; Property Managers; Real Estate; Small Business
Operating model: Leading provider of intelligent communications-as-a-service (UCaaS and CCaaS) for businesses and contact centers.
Company history or scale: Not publicly stated
Documented differentiator: Not publicly stated

Company source: net2phone.com · Last checked: October 12, 2026 · Recorded confidence: high

Customers named by net2phone

Walter Surface Technologies (improved answer speed from 75 to 30 seconds and supported 275-300 users); Global University Systems (migrated 2,500 users to Microsoft Teams with cloud redundancy); Berkshire Hathaway HomeServices Michigan & Northern Indiana (consolidated 50 offices and 1,000 agents onto a single cloud platform).

Evidence source: net2phone.com · Last checked: October 12, 2026

Publicly stated capabilities

Retained from the official-source record. DebtTechIndex has not independently tested them.

High-velocity dialers (Predictive/Progressive)

AI Coaching for sentiment and compliance

Intelligent call routing

Native CRM and payment integrations

Questions to take into an RFI

01Which source-backed capabilities are active in the configuration you would evaluate?
02What operating, security, integration, and implementation assumptions should your team validate?
03Which buyer-fit statements apply to your organization, and which are the vendor's general market positioning?

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Prefer email? Write to enquiries@debttechindex.com naming uContact.

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uContact

DebtTechIndex research snapshot

Company intelligence record

Customers named by net2phone

Publicly stated capabilities

Questions to take into an RFI

Request information about uContact

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