Collection systems of record

Beyond ARM

Configurable collections platform for agencies, with a drag-and-drop workflow builder, screen designer, rules engine, and legal workflows.

Lets teams reshape workflows, screens, and rules without developers, on SOC 2-audited infrastructure with 99.5% uptime across cloud servers, and with PCI-compliant payment handling through PDC.

Official source reviewed US market: Confirmed or official US-relevant page Pricing: Not publicly stated unless the cited page says otherwise

Official product page: dakcs.com · Last checked: October 12, 2026

Compare across vendors: every price vendors publish

DebtTechIndex research snapshot

Recorded public facts, separated from buyer diligence. DebtTechIndex has not tested this product.

US-market record: Confirmed or official US-relevant page
Source review date: October 12, 2026
Pricing visibility: Not publicly stated unless the cited page says otherwise
Research status: Read against the eight questions this shelf asks; states four of them on its own pages.

Primary category: Collection systems of record
Best-fit signals: Debt-collection operations of varied sizes

Source: dakcs.com · Last checked: October 12, 2026

Company intelligence record

Company fields appear only where the official source supports them. Missing data stays explicit rather than inferred.

Location: Ogden, UT
Coverage: Primarily US-based market coverage.
Supported industries: Accounts receivable management, debt collection, healthcare, and financial services.
Operating model: Software solutions provider for accounts receivable management and debt collection, offering a configurable platform for various debt types and agency sizes.
Company history or scale: Founded in 1981; 45+ years of building collections software; serves over 200 customers; privately held.
Documented differentiator: Offers a highly configurable, long-standing platform (Beyond ARM) backed by over four decades of industry expertise and specialized support.

Company source: dakcs.com · Last checked: October 12, 2026 · Recorded confidence: high

Customers named by DAKCS

1. Continental Credit Control: CEO Shawn Suhr states that DAKCS Communication Service (DCS) shifted their call flow to inbound, significantly increasing consumer engagement. 2. MSCB: Hank Kirkland reports that DAKCS's texting solution is easy to use and provides a quick payment method for consumers, leading to consistent results. 3. DCI Credit Services: Craig Enderle describes using DAKCS's custom workflows and Advanced Inquiry to automate their entire debt lifecycle and scale collection capabilities.

Evidence source: dakcs.com · Last checked: October 12, 2026

Publicly stated capabilities

Retained from the official-source record. DebtTechIndex has not independently tested them.

Drag-and-drop workflow builder

rules engine

reporting

legal workflows

compliance support

portals

Questions to take into an RFI

01Which source-backed capabilities are active in the configuration you would evaluate?
02What operating, security, integration, and implementation assumptions should your team validate?
03Which buyer-fit statements apply to your organization, and which are the vendor's general market positioning?

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Beyond ARM

DebtTechIndex research snapshot

Company intelligence record

Customers named by DAKCS

Publicly stated capabilities

Questions to take into an RFI

Request information about Beyond ARM

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